Ranked as one of the world’s largest privately held companies by Forbes magazine, Delaware North is a global leader in hospitality management & food service management. Delaware North operates in the lodging, sporting, airport, gaming and entertainment industries employing a staff of 60,000 employees with operations on four continents and serving half a billion guests each year.
Over 10 years ago, Delaware North approached Chakra with an operational challenge. With an organization so large and diverse, it was difficult to centralize and automate the ordering, production and delivery of certain products like stationery, training materials and corporate merchandise. Delaware North was looking for a reliable company with a technology platform to solve this challenge and to bring additional advantages of economies of scale, reduced administrative overhead and quality and brand consistency.